Shipping

We treat every order placed before 11am (UTC +1) the same day.

If you order after 11am, it will be shipped the next day (excluding weekends and holidays).

All our shoes are delivered in a box tied with a nice black ribbon, because we consider that each order Vanessa Wu is a gift, whether for oneself or to offer!

USA, Canada & Mexico

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Domestic shipping is free!

Your order is shipped from France and is delivered within 24h / 48h (if the order is placed before 11am).


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Free delivery
with DHL Express*

Secure payment
SSL Secure

30 days to return
Returns accepted within 30 days from the date of receipt

Customer service
From monday to friday (UTC +1):
shop@vanessawu.fr

+33 (0)1 76 58 04 54